What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process deposits, and keep your wallet secure. This includes your name, contact details, and payment method identifiers — for example, the mobile number linked to your JazzCash or Easypaisa account,
-
1
or the Raast ID you use for transfers. We do not store your full payment credentials; transaction references are held only as long as needed for dispute resolution and regulatory compliance. Your browsing behaviour on our platform — pages visited, games launched, session duration — is
-
2
logged to improve lobby performance and personalise your experience. We use this data internally and do not sell it to third parties. Where we share data with payment processors or identity verification partners, those partners are bound by confidentiality agreements. Data is retained for the period
-
3
required under applicable law in Pakistan, after which it is deleted or anonymised. You can request a copy of your data or ask us to correct inaccuracies at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.